Customer Reviews and Testimonials
Hear What Our Clients Have to Say
At Pro Edge Services and Training, Inc., we pride ourselves on the high-quality service and professionalism we bring to every project. Our commitment to excellence and customer satisfaction is what sets us apart. We believe that the best way to understand our company’s value is through the words of our clients. On this page, you will find insights into the experiences businesses have had working with us for their commercial HVAC and refrigeration needs.
Quick response time and realistic advice for problem solving. They are honest even if it means they don’t get the job after all…Pro Edge seems to have my best interest in mind and what the best option is for me, not them. Highly recommend!!
Jesus was our tech. He is very knowledgeable, friendly, and very courteous. Performed the necessary diagnostics and rendered some good advice based on his experience and helped with our decision to either repair or replace.
I am extremely impressed with Pro Edge Services and Training. Our stove died on us and I decided to Yelp on a repair company. Great communication with the owner and timely manner with the technician. They were clear on the process of ordering parts and notified me when the parts arrive and eta on the repair day. The technician was courteous and clear with what he was doing. I HIGHLY recommend them. They are definitely on my speed dial for future appliance need.
Definitely a five star business. They are honest and efficient and know what they are doing. My wall heater was not working and I initially had a different company come out to look at it. The other company did not disclose that they were charging a diagnostic fee, they told me afterwards that the repairs will cost $1500 and that other company suggested that the heater is so old and should be replaced. They said they can replace it for $2900. I called Pro Edge services to get a second opinion and I am so glad I did. right away the owners send a technician out the same day to look at it. even on the phone he said, "are you sure that this cannot be repaired? it sounds like a lot". the technician came out promptly as scheduled and shortly after fix the issue and only charged me $200 for the repairs. I cannot praise this company enough.
Our hvac failed to perform on Sunday am. On Monday I called the service I normally use. A new technician came and after he checked the unit, he said the repair would cost $3500. I told him I wanted a second opinion and search online. Pro Edge contacted me and arranged for a technician to come to my house. In short order he repaired the unit and explained in detail what was broken and how it functioned. Best of all, the total repair bill was less than $300 dollars. Pro Edge has a new customer.
Understanding Our Customer Feedback
Feedback from our customers is invaluable to us. It not only reaffirms our commitment to delivering exceptional service but also helps us continuously improve. We consider client reviews an essential element of our business, guiding us towards maintaining high standards of service and customer care.
A Tradition of Trust and Reliability
Over the years, Pro Edge Services and Training, Inc. has established a tradition of trust and reliability with our customers throughout Stanislaus, San Joaquin, Sacramento, and Yolo counties. Our approach to service is client-centered, focusing on providing tailored solutions that meet the unique needs of each business we serve. This philosophy has been a cornerstone of our success and is reflected in the positive feedback we receive from our clients.
Our Commitment to You
We are committed to maintaining the high standards of service that our clients have come to expect. Whether it’s a routine maintenance check, an emergency repair, or a comprehensive installation, our team is dedicated to ensuring your satisfaction. Our goal is to not only meet your expectations but to exceed them, providing services that contribute to the efficiency and longevity of your HVAC and refrigeration systems.
Let Us Hear From You
If you’ve worked with us and would like to share your experience, we would love to hear from you. Your feedback not only helps us grow but also assists potential clients in making informed decisions when choosing their HVAC and refrigeration service provider. For potential clients interested in learning more about our services and the experiences of those we’ve worked with, please get in touch. We are happy to provide references and more information about our track record of success and client satisfaction.
At Pro Edge Services and Training, Inc., we’re more than just a service provider – we’re your partner in ensuring the optimal performance of your commercial HVAC and refrigeration systems. Thank you to all our clients for trusting us with your needs, and we look forward to continuing to serve our communities with dedication and excellence